International
We offer shipping with Royal Mail’s Standard International service, which will then pass your shipment to the relevant international partner for delivery.
We also ship with DHL Express for all destinations and DHL Economy for European countries.
Customers are responsible for any customs charges incurred. This includes redelivery costs should the item be returned to sender due to any delays in customs payments.
We are unable to keep track of ever-changing import laws for all of the many countries we ship to. The customer is advised to seek up-to-date information from local government sources if you have any queries regarding customs duties that may be incurred when importing goods from the UK to your specific country of residence.
Please get in touch if you would like your item to be shipped with an alternative shipping provider. The customer will be responsible for all costs.
We are not responsible for shipping delays due to transportation issues, severe weather and any other factors beyond our control.
If the shipping provider cannot access the recipient at the given address at the point of delivery and a parcel is returned to us, the customer is liable to pay for redelivery.
USA: You will be charged duties at checkout, which will cover import customs charges. In most cases you should then be able to receive your parcel with no further charges. However, as tariffs are newly introduced and are subject to change, we cannot be certain that our duties calculated at checkout will cover all costs associated with importing any particular order, in every case. Please seek up-to-date advice from your government sources, as the customer will be responsible for any extra import costs incurred.