We ship with Royal Mail, who will then pass your shipment to the relevant international partner for delivery.

Customers are responsible for any customs charges incurred. This includes redelivery costs should the item be returned to sender due to any delays in customs payments.

We are unable to keep track of ever-changing import laws for all of the many countries we ship to. The customer is advised to seek up-to-date information from local government sources if you have any queries regarding customs duties that may be incurred when importing goods from the UK to your specific country of residence.

Please get in touch if you would like your item to be shipped with an alternative shipping provider. The customer will be responsible for all costs.

We are not responsible for shipping delays due to transportation issues, severe weather and any other factors beyond our control.

If the shipping provider cannot access the recipient at the given address at the point of delivery and a parcel is returned to us, the customer is liable to pay for redelivery.

USA: due to newly introduced tarifs, we are now being charged your import customs when booking shipments to USA. This is the reason for high shipping rates to USA, and in most cases should cover all duties for your import. We are currently unsure whether this covers all import charges in all cases for all orders in their entirety. Please seek up-to-date advice from your government sources, as the customer will be responsible for any import costs incurred.